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    April 05

    How I Work

     
    Fortune has a really cool series called "How I Work." They interviewed an array of business leaders and celebrities about the tools and techniques they use to manage their day. I thought it would be really cool if bloggers did the same.

     

    For a while now, I've been meaning to put together this post; Luckily, Steve has Meme-ified what Fortune has started, and it's pretty hard for me to resist a good meme. :D

     

    My work is completely centered on two devices:  my Tablet PC and my Microsoft Smartphone.  My tablet is a 2 year old Motion computing slate (40GB HD, 1GB ram).  My smartphone is a Audiovox 5600 with a 1GB mini-SD card. 

     

    On my tablet, my most important programs are Outlook, IE 7, and MSN Desktop Search.  Desktop search currently has almost 200k documents indexed; over 5 years worth of email, hundreds of contacts, thousands of photos, presentations from dozens of conferences, source code, project plans, meeting notes, everything.  I start most tasks from desktop search; I type a few key phrases, and most of what I need is there.

     

    Living in outlook (with exchange server) means that most of what's important to me, from a work standpoint, is guaranteed to be in available to me in at least three ways;  on my tablet, on my phone, and over the web. 

     

    Getting Things Done has dramtically improved my productivity.  Every day, I bring my inbox to zero before I leave the office.  I do brain-dumps in OneNote, and turn notes into outlook tasks. I record audio notes on my smart phone, sync them into OneNote, review them, and turn them into outlook tasks as well.  I use the GTD plug in to quickly churn through my inbox.  I sync tasks to my smartphone, based on context. 

     

    OneNote has completely changed the way I organize or attend meetings. I have my handwritten notes from the last two years archived, flagged, organized, tagged, and accessible- most with synchronized audio recordings from the meetings.  I can search for a specific phrase (i.e., "Fiscal Accountability"), and see every mention of that in a meeting over the past 2 years;  i can then click to hear exactly who was talking at that time, and what they were saying.

     

    My smartphone is my primary point of contact to my email, calendar, contacts, photos, music, web, and MSN messenger.  I contantly filter my incoming mail from my phone, GTD style; within 10 seconds of arrival, I know if I have to delete, follow up, or file a message.  All of my appointments are on my phone, so my phone knows when its ok to disturb me and when its not.  I have about 150 of my highest rated, most viewed pictures from Flickr on my phone, so I can share them with folks I meet.   I take pictures of products in stores with my camera phone, and then turn those into "@ToBuy" tasks later on when my tablet is available.  I have my highest rated, least listened to, most recently purchased songs automatically synched to my phone through windows media player 10.  I am often signed into mobile MSN messenger, and I have instant access to bloglines though pocket IE.

     

    During down time, or low energy time, or between meetings, tabbed browsing in IE 7 provides a great reading experience.  My "Home page group" consists of Live.com, tenbyten.org, bloglines, and popurls.com.  I work my way through my home pages, opening up new background tabs for each interesting link I come across.  Once I make it all the way through my multi-tabbed river of news, I hit Ctrl+Q for quick tabs, and then click through to each of the items i've opened.  Stuff thats particularly interesting gets posted to Del.icio.us.

     

    While my tablet and my smartphone are my primary devices, they're far from the only machines I use;  I have at least 4 other machines that I use on a fairly regular basis. I have dev machines at home and at my client location, workstations that I have to give presentations on, etc.  Most of the time, I set my tablet down and Remote into it using the Remote Desktop services built into windows- giving me the obvious benefit of controlling multiple PCs through a single keyboard/mouse. 

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    March 31

    What we have here is a failure to communicate.

    The web has been abuzz lately with the ongoing conversation between the Naked Conversations folks and Amazon.
     
    In short, Robert Scoble and Shel Israel pitched the value of blogging to an audience at Amazon; Werner Vogels, CTO of Amazon, pushed back, asking Robert and Shel to essentially provide emperical evidence for the value of blogging.
     
    This has since erupted (ironically, in true naked conversation style) into web-wide discussion of the value of blogging- but I don't see many people addressing the base disconnect.
     
    As a CxO, Werner was looking for hard, emperical evidence pointing to a business value for blogging.  For example, how does having employee’s blog help:
    • Increase total sales?
    • Reduce operating costs?
    • Improve supply chain management?
    • Reduce inventory on hand?
    • Reduce support call costs?

    Further, if blogging can help in these areas, how much? What percentage can my sales increase? What percentage of my employees has to blog? What is the cost of that? How long do my employees have to blog before I see change?
     
    As Evangelists, Robert and Shel were promoting (lower case r) religion.  For this discussion, "religion" is a good catch all phrase for trust, attention, faith, word-of-mouth, buzz, and everything else that makes up evangelism.  There is no shortage of anecdotal evidence for the value of blogging;  blogging tripled the sales of that one wine company.  That one web app was bought for n-million dollars based on the power of blogging alone.  Every time an oppressed individual blogs, an angel gets its wings;  we get it, blogging is chicken soup for the web's soul.
     
    At the end of the day, though, Werner's questions represent questions that every CxO in the industry really should be asking (and every entrepreneur should be answering).  I was lucky enough to meet Werner at the 2003 PDC;  we hung out, talked for a few minutes, and went our own way.  Back then, he was already blogging for years.  Werner Gets Blogging, in a truly deep way.  I may be wrong on this one, but I'm going to guess that Werner wasn't asking those questions in order to punch holes in the concept of corporate blogging;  instead, he was trying to draw some attention to the issues that really matter from an executive perspective.

     

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    February 18

    It's Funny because it's true...

    From Scott Adams, Author of dilbert:
     
    You can estimate the time for any project by multiplying the number of idiots involved by one week and adding the number of capable co-workers times four weeks.

    no, seriously, I went back and looked at the last 5 or 6 projects I worked on, and this calculation predicted the actual code complete date, almost to the day.  From here on in, I can guarantee that the management team I work with will be floored by the accuracy of my project estimates.
    December 15

    Talking about Peanut butter and software planning

    On my old blog, I had a series of posts that catalogued fun "Consulting Vernacular" (cached).  When I came across Brad Abrams description of Peanut Buttering, I had to capture it here for prosperity:

    Peanut buttering (v) – The tendency to evenly distribute resources across the full range of a product rather than focusing on a few core Value Propositions.   

    The Org that I'm working with right now is exemplifying this process, at a very high opportunity cost.  Whats a good term for the opposite of peanut buttering?